Terms & Conditions
Last updated 29 July 2026 · Deep Soul LLC · bonnieann.com
Please read these Terms & Conditions carefully. They govern your access to and use of bonnieann.com and the products and services offered through or in connection with it.
1. About these Terms
These Terms & Conditions ("Terms") form a binding agreement between you and Deep Soul LLC ("Deep Soul," "we," "us," or "our"), the operator of bonnieann.com (the "Website"). They apply to the Website and to related content, communications, resources, programs, workshops, consulting, advisory, curriculum-development, training, and other products or services that refer or link to these Terms (collectively, the "Services").
By accessing or using the Services, you confirm that you have read, understood, and agree to these Terms. If you do not agree, do not access or use the Services. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes both you and the organization.
2. Eligibility
You must be at least 18 years old and legally capable of entering into a binding contract to purchase or use paid Services. The Services are directed to adults and are not intended for children under 13.
3. Additional agreements and order of priority
Some Services may be governed by an accepted proposal, statement of work, order form, enrollment page, invoice, service agreement, grant or subaward agreement, partner agreement, or other written terms ("Service-Specific Terms"). If Service-Specific Terms conflict with these Terms, the Service-Specific Terms control for that Service. These Terms do not replace confidentiality, intellectual-property, data-use, security, or other obligations separately agreed in writing.
4. Permitted use
You may use the Services only for lawful purposes and in accordance with these Terms. You may not:
- copy, reproduce, republish, sell, sublicense, distribute, or commercially exploit the Services or their content except as expressly authorized in writing;
- remove copyright, trademark, attribution, digital-rights, or other proprietary notices;
- use scraping, automated extraction, data mining, or similar methods to collect content or data from the Website without our written permission;
- attempt to gain unauthorized access to the Website, accounts, systems, networks, or data, or interfere with their security or operation;
- upload or transmit malicious code, unlawful material, or content that infringes another person's rights;
- misrepresent your identity, affiliation, credentials, or the source or authorship of content; or
- use the Services in a way that violates applicable law or causes harm to Deep Soul, other users, or third parties.
5. Intellectual property
The Website and Services — including their original content, curricula, frameworks, methodologies, training materials, written and visual content, recordings, downloads, templates, branding, features, and functionality — are owned by Deep Soul LLC or its licensors and are protected by United States and international intellectual-property laws.
Unless Service-Specific Terms state otherwise, purchasing or receiving access to a resource or Service gives you a limited, revocable, non-exclusive, non-transferable license to use it for your own internal, personal, professional, or organizational purposes. No ownership rights are transferred. You may not train, fine-tune, evaluate, or develop an artificial-intelligence model using our proprietary content without our prior written consent.
"Deep Soul LLC," "bonnieann.com," related names, logos, slogans, and trade dress may not be used without prior written permission. Rights not expressly granted are reserved.
6. Client materials and deliverables
You retain ownership of materials you provide to us, subject to any rights needed for us to perform the Services. You represent that you have the necessary rights and permissions to provide those materials. Ownership and permitted use of custom deliverables will be governed by the applicable Service-Specific Terms. If those terms are silent, Deep Soul retains ownership of its pre-existing materials, tools, templates, know-how, methods, frameworks, and reusable components, while granting the client a non-exclusive license to use the final paid-for deliverable for its intended internal purpose.
7. AI-assisted content and technology
Some Services or deliverables may use artificial-intelligence tools for research, drafting, analysis, automation, ideation, or production support. AI-generated or AI-assisted outputs may contain errors, omissions, bias, or outdated information. You are responsible for reviewing outputs and applying appropriate human judgment before relying on, publishing, submitting, teaching from, or implementing them.
You must not provide confidential, personal, regulated, export-controlled, or third-party proprietary information for use with AI-enabled features unless the applicable written agreement and approved workflow expressly permit it. We do not guarantee that any output will be unique, non-infringing, suitable for a particular purpose, or accepted by any funder, institution, employer, platform, or regulator.
8. Educational and informational disclaimer
The Services provide educational, strategic, and informational material. They do not constitute legal, tax, accounting, investment, medical, mental-health, cybersecurity, regulatory, accreditation, grant-award, or other licensed professional advice. You should consult appropriately qualified professionals regarding your circumstances. Examples, projections, case studies, funding information, and results are illustrative and do not guarantee any particular outcome, revenue, award, approval, performance, or opportunity.
9. Purchases, fees, and payment
Prices, scope, payment schedules, and taxes will be stated on the relevant checkout page, proposal, invoice, order form, or Service-Specific Terms. You agree to provide current, complete, and accurate billing information and to pay all charges when due.
Payments may be processed by Stripe or another identified third-party payment provider. We do not directly control the provider's systems, and your payment may also be subject to its terms and privacy practices. You authorize the applicable provider to charge the payment method you supply for the amounts and schedule disclosed at purchase. We may suspend access or performance for overdue amounts, subject to applicable law and any controlling Service-Specific Terms.
10. Cancellations, refunds, and rescheduling
Cancellation, refund, credit, transfer, and rescheduling rights are governed by the terms displayed or provided for the specific purchase, program, event, or engagement. Review those terms before buying. Except where applicable law requires otherwise, we are not obligated to issue a refund or credit beyond the policy that applied when you purchased. If a purchase contains no specific policy, contact us promptly at bonnie@bonnieann.com so the circumstances can be reviewed.
We may reschedule, modify, replace, or cancel a program, session, instructor, format, or component when reasonably necessary. If we cancel a paid Service without providing a reasonable substitute, our obligation will be limited to the remedy stated in the applicable Service-Specific Terms or, if none is stated, a refund of the amount paid for the undelivered portion.
11. Availability and changes to the Services
We may update, suspend, withdraw, or change all or part of the Website or Services at any time. We do not guarantee uninterrupted, error-free, secure, or continuously available access. Content may become outdated, and we are not required to update it unless we have expressly agreed otherwise in writing.
12. Third-party services and links
The Services may link to, integrate with, or depend on third-party websites, platforms, software, payment providers, hosting, communications, analytics, scheduling, automation, or other services. Deep Soul does not own or control those third parties and is not responsible for their content, availability, security, terms, privacy practices, acts, or omissions. A link or integration does not imply endorsement. Your use of a third-party service is governed by its own terms and policies.
13. Privacy
Our Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with the Website and Services. By using the Services, you acknowledge that you have reviewed the Privacy Policy. If a written client, institutional, or partner agreement includes additional privacy or data terms, those terms apply to the relevant engagement.
14. Feedback
If you voluntarily provide ideas, suggestions, or feedback about the Services, you grant us a worldwide, perpetual, irrevocable, royalty-free right to use and incorporate that feedback without restriction or compensation, provided that this does not authorize us to disclose your confidential information or use your name, logo, or testimonial without permission.
15. Termination and suspension
We may restrict, suspend, or terminate access to the Website or Services if you breach these Terms, fail to pay amounts due, create legal or security risk, misuse content, or engage in unlawful or harmful conduct. Where practical, we may give notice and an opportunity to remedy the issue, but we are not required to do so when immediate action is reasonably necessary.
Provisions that by their nature should survive termination will survive, including payment obligations, ownership and license provisions, disclaimers, indemnification, limitations of liability, dispute terms, and miscellaneous provisions.
16. Disclaimer of warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. DEEP SOUL DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND COURSE OF PERFORMANCE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, FREE OF HARMFUL COMPONENTS, OR THAT RESULTS WILL MEET YOUR REQUIREMENTS.
Some jurisdictions do not permit certain warranty exclusions, so some of these exclusions may not apply to you.
17. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, DEEP SOUL LLC AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, SUPPLIERS, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, GOODWILL, USE, OR DATA; OR THE COST OF SUBSTITUTE SERVICES, ARISING FROM OR RELATING TO THE SERVICES, EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO DEEP SOUL FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) US $100. THIS LIMIT DOES NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED.
Some jurisdictions do not permit certain liability limitations, so some of these limitations may not apply to you.
18. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Deep Soul LLC and its members, managers, officers, employees, contractors, agents, licensors, suppliers, and affiliates from claims, damages, judgments, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to your misuse of the Services, your breach of these Terms, your violation of law or another person's rights, or materials you provide. This obligation does not apply to the extent a claim results from Deep Soul's own unlawful conduct or negligence where indemnification is prohibited by law.
19. Governing law and venue
These Terms and any dispute arising from or relating to them or the Services are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. Subject to any contrary requirement of applicable law or controlling Service-Specific Terms, the state and federal courts located in Delaware will have exclusive jurisdiction, and you consent to their personal jurisdiction and venue.
20. Changes to these Terms
We may revise these Terms from time to time. The updated version will be posted with a new "Last updated" date. If a change is material, we will provide notice as reasonably appropriate, which may include notice on the Website or by email. Changes apply prospectively from their effective date. Continued use of the Services after revised Terms take effect constitutes acceptance of the revised Terms.
21. Miscellaneous
If any provision of these Terms is held invalid or unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, reorganization, sale of assets, or by operation of law. Headings are for convenience only. These Terms, together with the Privacy Policy and applicable Service-Specific Terms, constitute the entire agreement concerning their subject matter and supersede prior or contemporaneous communications on that subject.
22. Contact us
Questions about these Terms may be sent to:
Deep Soul LLC
Website: bonnieann.com
Email: bonnie@bonnieann.com